Business Checking
Bank of Central Florida offers cashier’s checks for $10. Contact your Relationship Manager or one of our local offices for assistance.
To re-order business checks, please contact your Professional Relationship Manager or your local office to place an order.
Online Banking
Your account may be inactive or locked. Call our Treasury Support team at (863) 578-3650.
If you are a user of our business online banking, the check can be stopped via stop payment under Account Service. Select Stop Payment and then select the account number, check number, reason, amount, and payee. Then click continue. Verify the information and then submit the request.
- From the Main Page, click the exception option which is on the upper right hand corner of the website.
- Select Account Services – Positive Pay or ACH Positive Pay and it will if you have items to be decision.
Click on Reports –Statements and documents – select the account, click continue and then select the documents date and download selected documents. The system will open the document as Adobe Acrobat Reader.
Mobile Banking
Make sure that your ID is not locked out or Inactive. Login first on the web browser to check that your Id is Active and and that you have access. If you are still unable to login, please contact Treasury Management to check if the profile has access to the mobile banking service.
User(s) can add and/or update “use with alerts” option on the telephone section of the Personal Preferences under Self Administration page.
Treasury
Yes, to view the ACH batch/item(s) submitted, you need to go to the History tab of the ACH module and provided the search criteria and generate report to view submitted item(s).
Pending approval can be found under Money Movement – Scheduled Requests and then Transaction tab to see the item for approval.
If you have administrator access, you should be able to see all user activities under Administration – Self Administration – User Activity Report. If non-admin user, you still be able to see your activities within the online banking platform.
A Bill Pay user does not have access to cancel an item within the application. The user will need to contact Treasury Management at (863) 578-3650.
Account Services – Positive Pay – Import Issues – click “View the status of files imported in the last 40 calendar days”.
A user should be able to see the daily limit setup on their access under the Module (wire or ACH) on the upper right hand side of the page – click “View your ACH/Wire Limit”.
Treasury Management Support will be able to submit an ACH reversal request. Call (863) 578-3650 for support.
Yes, Treasury Management Support will be able to submit reversal request items that have been made within 5 business days of the effective date as part of the NACHA rule guide. The reversal must be approved by the receiving bank to be processed.
Yes, cashier’s check can be deposited via Express Deposit.
Unfortunately, only US checks can be processed via Express Deposit system.
